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ER+ Emergency Services
 

You do not plan to visit the emergency department. It just happens, and usually when you least expect it. At Parkway Regional Hospital, we practice a philosophy of emergency care called ER+, which helps further our goal that you will receive quality medical care as quickly and professionally as possible.

At Parkway Regional Hospital, we combine the medical care you need with the customer service you deserve. To that end, we promote a program to ensure that a high level of service is met. We call this program ER+, and its components are based in both quality of care and compassion. Each employee is aware of the ER+ expectations and should put forth their best effort to see that they are met with every patient we encounter.

Please refer to the ER+ brochures and posters in our hospital to see a complete listing of the program’s features.

If you have any complaints, or issues that need to be addressed, please contact our Patient Advocate, Lee Ussery at (270) 472-8170.

The ER+ Goal

The ER+ goal is for you to have access 24-hours-a-day, seven-days-a-week, to qualified physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.

Our team of trained physicians, nurses and technicians are able to provide fast, quality care. They will listen to you, examine you carefully and prescribe a treatment plan that you will understand and believe in.

At our emergency department, ER+ represents a commitment to providing quality service by meeting the needs of our patients and their families with courtesy and respect. Your emergency experience at ER+ should be one of care, concern and attention to your emotional and physical needs. It is our goal not only to meet our patients’ needs, but to exceed the expectations of the people in the community we serve.

 
  Parkway Regional Hospital
2000 Holiday Lane
Fulton, KY 42041
(270) 472-2522
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